Shipping – Delivery

Last updated on 06/20/2019
We currently only deliver within Vietnam. Information and data of every order will be processed within 24 hours. The delivery time of product(s) located in Vietnam will usually be delivered within the day but could take as 5 days (hours depend on item and/or location). All of our imported product(s) that are currently order-based will take up to 2-3 weeks starting from the moment the order have confirmed after any adjustments made by our clients. The reasoning for our products being order-based is that we want the newest products so customers can enjoy it for the maximum shelf life time. The delivery time of requested imported good(s) (https://storkvn.com/en/request-us/) is usual between 2-4 weeks. Additionally, are also foreseeable cases that may unfortunately delay our delivery process which includes:
  • We are unable to contact our client(s) through your contact number and/or email
  • The destination that our client(s) have provided for delivery is too difficult or cannot be found
  • Unexpected spike in the number of orders to process exceed our capability
  • Shops and/or retailers delay
In the process delivery, if any delay may occur, we will report directly back to the client.